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PNP Charcoal is a leading unit in producing and exporting natural charcoal in Vietnam. To always provide our customers with stable output, PNP Charcoal owns the 3 largest charcoal warehouses in Binh Phuoc and Soc Trang province, responsible for producing and packing charcoal. What’s more, our factory always welcomes customers to visit and witness our production activities directly. In case you need more information in terms of charcoal products, payment terms and other related issues, read this FAQ section or contact us!

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  • PNP provides a variety of charcoal, including
    • Wood charcoal: Mangrove charcoal, Longan charcoal, Eucalyptus charcoal, Coffee charcoal, and Khaya charcoal.
    • Compressed charcoal: Sawdust charcoal, Coconut charcoal
    • White charcoal

    You can find detailed information on our products here!

  • Can I request some charcoal samples from PNP?

    Of course! With a view to helping customers understand our product quality better, PNP is happy to provide customers with charcoal samples. Just leave us a message in the Contact Us section now!

  • Can I pay a visit to your charcoal factory?

    You’re always welcome! Just send us a message in the Contact Us section and we will arrange a trip for you to our charcoal factory as soon as possible.

  • Does PNP’s charcoal have any qualifications?

    Firstly, PNP charcoal is FSC®-certified, using all legal wood plants as raw materials. Our products also passed the Vinacontrol test, proving all our claimed charcoal specifications are correct!

  • How can I get a quotation for a charcoal product?

    To get the most precise quotation for our charcoal product, reach us in the Contact Us section and send us the type and quantity of charcoal you want.

    About our ordering procedure, payment terms, and the shipping process

  • What is the minimum amount of charcoal I can order?

    Our minimum order quantity is a 1x40ft container.

  • What kinds of packing does PNP provide? Can I have my logo printed on the package?

    At PNP, we provide 2 main types of packages, including PP bags or carton boxes. If you want us to adapt your logo or design to our packages, feel free to request us in your order!

  • What kind of payment does PNP accept?

    The payment process at PNP is:

    • Deposit 30% by T/T
    • Pay the remaining 70% when receiving the scanned documents by T/T

    After receiving the full payment, PNP will do the Telex release immediately.

  • What types of shipping documents do we need to provide?

    To quickly process the charcoal shipment, we kindly request our customers to provide us:

    • The bill of lading (BOL)
    • The packing list
    • The invoice
    • Certificate of origin (CO)

    Don’t hesitate to contact us in case you have a question or a problem with the exporting process.